![]() The staff will be notified that you’ve arrived, and they’ll assist you with your device or software issue. When you arrive at the Apple Store for your appointment, you can check in using the Apple Store app on your iPhone. What to expect during your Apple Store appointment Requires downloading and installing the app May require additional verification stepsĬonvenient for users who prefer mobile applications Table 2: Comparison of Booking Methods Booking MethodĮasily accessible from any device with internet access Now that you know how to book your appointment, let’s move on to what you can expect during your Apple Store visit. Whichever method you choose, remember that it’s important to sign in with your Apple ID to access the appointment scheduler. From there, follow the prompts provided to select your preferred Apple Store, date, and time for your appointment. In the search box, type “Genius” to navigate to the Genius Bar section. Grant the app permission to access your location, and then tap on the Search option. Begin by downloading and launching the app on your device. Scheduling through the Apple Support appĪlternatively, you can use the Apple Support app to schedule your appointment. Once you complete your booking, you’ll receive a confirmation email with all the details. You’ll then be able to choose a date and time for your appointment based on the available slots. Once you’re logged in, select your location to find the nearest Apple Store. If you prefer to make your appointment through Apple’s website, start by signing in with your Apple ID on the Genius Bar page. To make an appointment with an Apple Genius at an Apple Store, you have two options: you can either visit the Genius Bar page on Apple’s website or use the Apple Support app. How to make an Apple Store appointment with the Genius Bar You’ll need to log in with your Apple ID to access the appointment scheduler. To schedule an appointment, you can visit the Genius Bar page on Apple’s website or use the Apple Support app. Booking an appointment is necessary as walk-in appointments are limited. Saving this email and/or the Case ID is strongly recommended so any future service or appointments can access this initial appointment.įinished! Now just show up on time with your Apple product and any necessary associated items.If you need assistance with your Apple device, whether it’s a hardware issue or a software problem, you can make an appointment with an Apple Genius at an Apple Store. There are links to “Manage my reservations,” “Driving directions and map,” reminders of what you need to do before the appointment, and your Case ID. You’ll receive an eMail at the address listed with your Apple ID. Also note the “Before you come in” suggestions and complete them. Note that you can Reschedule or Cancel your appointment in this window. choose the desired date and time and a window will open confirming your appointment.click on a date to find what times are available.click on that time and a window will open up showing available dates and times.click on “Distance” to find the closest Apple Stores, and those stores will be listed along with the first available appointment time.in the “Search location” field, enter your Full address or city or ZIP code.click on “Visit the Genius Bar” (or other category as needed). ![]() ![]() click on one of the specific hardware issues (or “The topic is not listed”).click on “Hardware Issues” (or other category as needed).click on “Mac Notebooks” (or other category as needed).click on “Mac” (or other category as needed).How to make a free Genius Bar appointment:
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